Soshie needs an urgent upgrade
in progress
M
Mark
I’d like to share some feedback regarding the social media posting capabilities of the platform, as I believe there are significant gaps in functionality that limit its effectiveness for users like myself.
Specifically, the following issues stand out:
Post Scheduling: The platform should allow scheduling posts directly from the chat thread. Currently, this is not possible, which makes advance planning and campaign management cumbersome.
Automation Tasks: It would be helpful if the platform could take specific instructions for automation tasks, such as ensuring that only user-provided images are used for posts, rather than offering alternatives.
Reels and Stories Posting: The inability to post Reels and Stories directly is a major limitation, given the prominence of these formats in social media strategies.
Without these core features, the term "social media manager" feels somewhat misleading, as these are basic expectations for any tool positioned as a social media management assistant.
I hope this feedback helps in improving the platform’s capabilities, as addressing these gaps would make the tool far more valuable for users. Please let me know if you need further details or examples.
Thank you for your time and consideration.
Best regards,
Mark Morand
Hatless & Industrious
D
David
Very well said, couldn't agree more with the points raised.
J
Jalal
Thats true. The same issues i suffer from using this app. Hope to upgrate
S
Steve
My name is Steve
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JT Johnson
Connect to X also
A
Arelys
Totally agree! There is also a limit to how many campaigns you can run simultaneously before Soshie jumbles all my hashtags, images, and cta together. My brand is all the same, but my audience varies. It would be nice if Soshie didn't get so confused.
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Panos Kosmadakis
i totally agree with the comment if you want to keep having clients you should upgrade your service automations like your competitors otherwise we will leave and start working with other apps
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Tara
we need to be able to turn off generated images and only use images I provide
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John
Tara I agree with this. however, i have found a way to get automations to use the images you provide and give it the AI spin, fantastic stuff
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Lisa Spruiell
I agree. The information loaded in the Brain from all chats should be reviewed prior to completing a post that we will have to use credits to redo until it is correct.
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John
Lisa Spruiell Great point. there is credit waste going on here
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Abby
I'd like to add that Soshie is sorely lacking the ability to tag other pages. I collaborate with other businesses multiple times a week, and the lack of ability to tag my partners is very frustrating
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nathan theberge
i just burned through 30 credits to fix posts and issues of things that I have asked to be fixed on other post it seems like i spend more time asking to fix issues and do things that have already been worked out on past post do they not learn from past conversation and you explain this to customer service and there no help
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