Soshie needs an urgent upgrade | Voters

Soshie needs an urgent upgrade

in progress

Mark

I’d like to share some feedback regarding the social media posting capabilities of the platform, as I believe there are significant gaps in functionality that limit its effectiveness for users like myself.
Specifically, the following issues stand out:
Post Scheduling: The platform should allow scheduling posts directly from the chat thread. Currently, this is not possible, which makes advance planning and campaign management cumbersome.
Automation Tasks: It would be helpful if the platform could take specific instructions for automation tasks, such as ensuring that only user-provided images are used for posts, rather than offering alternatives.
Reels and Stories Posting: The inability to post Reels and Stories directly is a major limitation, given the prominence of these formats in social media strategies.
Without these core features, the term "social media manager" feels somewhat misleading, as these are basic expectations for any tool positioned as a social media management assistant.
I hope this feedback helps in improving the platform’s capabilities, as addressing these gaps would make the tool far more valuable for users. Please let me know if you need further details or examples.
Thank you for your time and consideration.
Best regards,
Mark Morand
Hatless & Industrious

March 13, 2025

E. Zeriah Wessels

I’d like to add my support for expanding Sintra’s social media management capabilities.

Josh

I’d like to add my support for expanding Sintra’s social media management capabilities.

Right now, we use loomly.com for social scheduling and content planning, and it would be ideal if Sintra's Social Media Assistant offered a similar level of functionality directly within the platform.

Key Loomly features that would make a big difference include:

A visual content calendar showing scheduled posts across multiple platforms.
Post previews for each social channel (LinkedIn, Facebook, Instagram, X, etc.) so we can see exactly how content will appear before publishing.
Approval workflows for team collaboration and content sign-off.

-Scheduling and automation to publish posts directly or queue them for later.

Performance tracking and analytics to measure engagement across channels.

Integrating these features, or offering a native social calendar that mirrors Loomly’s ease of use, would make Sintra a true all-in-one platform for marketing and operations teams.

Ambra Slagowski

Josh Absolutely! Loomly was great but became to expensive for a small business. The options that you reference above were almost seamless and key to active posting. I also, like that if there was an error when it actually came time to post, the system alerted you and allowed for edits to repost content.

Mallory Wolfe

I absolutely agree. Also, the contact information that is used is misleading as well. The phone number posted in the ads is never correct and I don’t like how it makes up artificial reviews from fake client rather than actual reviews my real clients have written.

There needs to be an area under Profile to ensure all contact information is correct like websites/phone numbers/emails etc as this can send potential clients into a spiral and not bother trying to find the correct information when it should already be there. I find I’m having to go into my social media posts and correct all the information every couple days and that is not automation, that’s cumbersome

Adrián

You are very good at being able to attach and program videos, so that you can upload stories with sound or reels

Daryl Perez

100% agree also the comunication between helpers shold be more smooth i shuold be able to tel vizzy to genarate images and videos and send them to sochi for her to scheduled the posting to different platforms thats true automation

Karen

I agree! I have had so many issues with Soshie's inconsistency. When you decline a post due to imaging, verbiage, or content she does not create anything new. When asked in conversation, she says "I will connect you to the Social Media Manager" (which she is) and then nothing gets completed. She used to be the BEST on the team. i stopped using her a couple of months ago, and whenever I try to give her another chance she does everything but produce...the dialog is full of promises and ideas but nothing gets completed.

Delynn Jones

Karen not to mention misspelling all the time

Gianpietro

How is the traffic jam here? It's been open for a long time. Thanks for the feedback.

Phillip Dane

Agreed and not how they have been "in progress" since June and this is not completed. My tech guys could have this done in a few days. Not sure what the Sintra team is doing.

Stephanie

Agreed. The reels and stories is major. And the generated photos when i have provided extensive images is unnecessary.

Courtney

I agree. Its a pain to work with in some aspects.

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