Chatbot function for website customer interaction | Voters

Chatbot function for website customer interaction

in progress

Even Husa

It would be useful to have a chatbot function on our websites to facilitate dialogue with customers and curious visitors. This feature would enhance customer interaction and provide automated assistance directly on our site.

Created by Autopilot

January 28, 2025

Rokas Judickas

Merged in a post:

Cassie as a trained chatbot on website

Luis Gonzalez Maldonado

I would love to integrate Cassie as a trained chatbot on my website to provide personalized and efficient customer support.

October 14, 2025

Stephanie

Now this would rock! Please please! You have customer support with scripts! The layout is there!

Sarah

Yes, this! "Commet" actually told me that they could make this feature happen on my Squarespace ecommerce store - only to find out through the help chat that there is no such function and that the AI bots have a tendency to over-promise what they can do. I'm going to make a separate post about it because it is so misleading for users!

Chris

This is going to be the greatest feature ever… can we take it even further and let sintra handle our social media messenging like ManyChat does??

Rick

Is there already a release update for this?

Barry White

I think hostinger has something like that if you have them as your webhost

Rokas Judickas

marked this post as

in progress

Hey everyone. We're building this feature already, aiming to roll-out for early users in upcoming weeks.

Gerardo

Rokas Judickas will it integrate with WIX?

Eric

Gerardo of course it will, it would have to be platform agnostic. There's no reason to restrict anything they do to one platform.

Andrea Malinverni

Rokas Judickas Thhis is great! When would this feature come out, do you have an estimate ETA?

Davide

Rokas Judickas is a beta tester program planned then? if so how can you participate? I absolutely need this feature

Diogo

Rokas Judickas any news regarding this feature?

Carl

Please not only think of WordPress, but especially of Wix.com. An implementation here would also be desirable.

Eric

Carl why do you think you would only be made for one platform? Apart from the fact that Wix is terrible and always has been since over a decade ago, the Sintra team would not make a Wordpress plugin. They'll make something (a script most likely) that you can embed on any website, even just a single HTML page or any CMS.

Mike

This would be great - using a wordpress plugin to have Cassie as a support chat would be a big plus on my website. Even if we could use an API connection to Cassie - then I can integrate a chat feature on my website using the API.

In general, these agents are trained for our business and know our content, having an API to connect and use them on our platforms is the way to go. Then I can use the API call on my platforms and have Cassie reply on my company's behalf.

Luis

Sintra team, do not hesitate to contact me if you guys have any questions related to shopify. I made my own chatbot to do shopify API calls in order to retrieve customer order data and such. Basically developed a website concierge for my store since there was not any out there. I sell through shopify full time so i would love to answer any questions if you guys get stuck in the process due to shopify api being complicated. Seriously, here to help. Joined Sintra nov 2024, and i plan to stick with it. So much growth potential!

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